It was in March, 08 that I had fired 3 people without quite being convinced myself of the reason for their sacking. Why am I thinking of that now? Cos, the news has it - one of my HR contacts - Roy Goerge, VP - HR of Pricol (Coimbatore, Tamil Nadu) was beaten to death in Coimbatore for laying off employees.. I'd known him through a student at IIPM, who'd done his thesis under his guidance while he was VP-HR with Satyam Cinemas.
I didn't know him personally a great deal, but hear from others that he was a good HR person, 'a seasoned one' I'd believe to have risen to the top positions in various organizations. But, what could he have done wrong as a VP - HR is the question? That anyways wouldn't justify the irreversible consequence of workers' outburst, but it's quite a thing to reflect on what went wrong when the action was taken and communicated; what were the workers thinking when they'd schemed his beating up?
I reflect on my own actions and the actions behind the curtains in March '08. Few observations--
- Sacking an employee is not a decision by a singular department, the least - HR, which would first look at alternate employability of a person within the organization.
- Many-a-time, management screws up.. I mean they make mistakes.. serious hiring mistakes, and then, in a fit to control damage and unnecessary cost, press on to sack employees.
- HR Head, most of the time, unless the CEO & Board's leadership culture supports, is a mere puppet; compelled to yield to the demands of others.
- Though the decision is taken by CEO, COO, Directors or others, HR is expected, and even asked to communicate the decision singularly.
In case of Roy, I think of the manufacturing setup, the not so matured understanding of workers, and feel it was some mob mentality that drove them to do this. I may be generalizing here, but I'm reminded of my O|D Prof. S.C. Kapoor's statement "Masses are just Mindless ASSes!"
Sacking an employee of course, mostly happens at the end of the day, to keep it hush hush, when everyone's almost gone. Well, I had one of the three employees call me the next day morning when I was off for a vacation, threatening me to commit suicide and leaving a letter to the police. Hmm, it did freak me out for a few minutes though, however, it wasn't a pleasant experience then, nor is it a pleasant memory now.
I keep saying it time and again - Firing employees, is traumatic equally to the HR person, if not more than what is felt by the one getting fired!
The solution then - acting on all the reflections given above, and puhleez get this clear.. HR Dept is an employee champion, and a business partner!
3 comments:
Who ever is the front facing unit bears the remorse of effected.... It is not just corporate world but life in general also at times. As you quoted "Masses with ASSes"...It is sad that in this case it went too far.
Hey Vijay, thanks for leaving a comment... yes, it's the people on the front who do bear the effects. Well, as far as mob-mentality of Masses is concerned, I don't think you've seen it closely, if yes, I'm sure you'd not feel it's gone too far.. in fact, it's just appropriate!
Your article is interesting...
What happened to Mr.Roy is quite unfortunate and can't be justified under any circumstances. India Inc need to take proactive steps to avoid any such occurrences in future
But being in Management field,
how do you say workers or their understanding in manufacturing
units are not matured! Indian
HR Management has been evolved
from manufacturing facilities only, right.
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